Edmund Balnaves

Edmund BalnavesAs the principal and founder of Prosentient Systems, Edmund Balnaves brings to the business over two decades of industry experience in information systems, with a focus on the development of effective solutions for information intensive environments. Having worked with both Unix, Linux and Windows architectures at a system administrative level, Edmund's skill-set covers a broad range of architectures and development environments.

Edmund is affilliated with a range of professional organisations, but with a particular focus on information management, the information commons, document discovery, document delivery and content reuse. He is a member of ALIA (Australian Library Information Association), IEEE, and is a standing committee member of the Information Technology Section of IFLA (International Federation of Library Associations). He is a member of the Curtin research group Researching the Information Commons.

Rob Garnsey

Rob Garnsey has thirty years of experience in different aspects of ICT; more than twenty of those working with online services and the internet.

Rob was Technology Manager for ABC Online from 1996 to 2000 and then Head of Systems in the ABC's New Media and Digital Services division until 2008.

After retiring from the ABC he has undertaken consulting work in the area of content management.

Since 2010 Rob has worked with Prosentient Systems, applying his expertise to our internal processes, project management and documentation.

David Cook

David Cook is a co-op student in the Masters of Library and Information Studies program at the School of Library, Archival, and Information Studies at the University of British Columbia in Vancouver, Canada. At Prosentient from January to July 2012, he assists with training and technical support, as well as with projects requiring PHP scripting for web applications and SQL for relational databases.

Over the past four and a half years, he has worked in circulation, cataloguing, serials, and acquisitions within several different academic, government, and law libraries throughout Western Canada.  During this time, he has thoroughly used a wide variety of LMS software, re-configured a web-based LMS, catalogued hundreds of books, helped facilitate two data migrations, provided legal research assistance, and coordinated the physical re-location of a 100,000+ item library. Having loved it all, he thinks he has truly found his calling in library and information systems. 

The UBC Arts Co-op program consistently delivers the highest caliber students from one of Canada’s top universities for employers looking to expand their workforce for special projects or peak periods.

To learn more about the types of roles students can perform and how to work with the UBC Arts Co-op Program, contact Heather Liau at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or visit www.artscoop.ubc.ca.

Therese Lloyd

Therese is a professional website designer.

Melanie Lynam

After completing a Bachelor of Applied Science (Information) at UTS in 1995 Melanie worked in the finance industry as a research and information officer before moving into web development.  Mel has more than ten years experience building web-based applications for corporate websites and intranets in the insurance industry.  She now works as a web programmer with Prosentient Systems.